Report to the Stakeholders for 2021
by Phil Reed, Chief Executive Officer
Steve Jackson Games has one stockholder: Steve. But many people have a stake in our success. Our STAKEholders are our employees, our distributors and retailers, and, of course, the people who play our games . . . as well as the freelance artists and designers who create the finished product, the volunteers who demonstrate our games at conventions and retail stores, and the folks who run game conventions.
Overview
We are, I assume the reader knows, a publisher of games. We have been in business since 1980. At the end of 2021, we had 36 full-time staff and contractors, plus a few part-timers. Most of our line consists of card games, boardgames, dice games, and RPGs. We sell through hobby distribution, the mass market, and direct sales (Warehouse 23, our online store, has been online for two decades) – both physical products and digital downloads.
2021: Executive Summary
As if trying to prove an unnecessary point, 2021 was somehow more stressful and frustrating than 2020.
Gross income was roughly $3.7 million, down less than 10% from 2020. (See last year's report for more info.) The number would have been considerably higher, but our largest release of the year – Car Wars Sixth Edition – won't be officially closed until this year once we finish shipping the game to Kickstarter backers. We're also showing a small loss for 2021, which is also related to the fact that Car Wars Sixth Edition is officially a 2022 release.
2021: The High Points
The Ongoing Evergreens
Just as in 2020, our evergreen titles – Munchkin Deluxe and several expansions, Zombie Dice, Illuminati – continued to sell strongly. We had fewer out-of-stock windows on many of our top sellers in 2021, thanks to the hard work of Sabrina and our production team (as well as our partners at GPI), but we cannot say that we had zero supply troubles. (See "Shipping Woes," below).
GURPS Girl Genius
After over a decade of work, we held a printed hardcover of GURPS Girl Genius in our hands before the end of 2021. The Kickstarter campaign performed far better than I was personally expecting; my guess pre-launch was that we would see about $50,000 in support. By the time the project came to an end, it had raised over $170,000 in funding. Thank you, world, for proving me wrong!
Other Great Things
The Fantasy Trip. We shipped two hardcover books, four Quick Quest micro-adventures, three Hexagram issues, and an assortment of other goodies for The Fantasy Trip last year, continuing our ongoing support of this classic fantasy RPG. And all thanks to you! Better still, we finally managed to launch the miniatures project on Kickstarter; the campaign may not have closed until 2022, but the work last year (and the year before) allowed us to dangle our feet in the STL/3D-printable minis waters. You can expect to see more STL projects from us this year.
- Our Staff. Although we're not yet fully acclimated to the challenges of remote work, many of our team have continued to improve their communications. We plan to keep most crew working from home for the foreseeable future. We may never return to the old ways.
- GURPS On Demand. It has taken us a few years, but we're now at the point that our GURPS On Demand series offers over 100 titles as print-on-demand softcover books. By taking advantage of Amazon's print-on-demand tools, we can keep these books in print and make it much easier for GURPS players to get them . . . almost regardless of where they live! (Amazon prints as close to the delivery address as possible, so you don't have to spend too much on shipping.)
Ehhhhh . . .
These were places where we wanted a win and didn't quite get one, or where success and failure were mixed.
Car Wars Sixth Edition. We failed to ship the international Kickstarter rewards before the end of the year, and we're still working on packing and mailing games to the international backers. Between increased freight costs, social distancing, and new requirements in major regions, international shipping is a nonstop frustration, time sink, and money hog that makes it more and more difficult to offer direct sales outside of the US.
- Random Fun Generator 2. The original volume, Random Fun Generator, was one of our wins in 2020. The Kickstarter campaign closed with almost 4,000 backers, we delivered the rewards as promised, and I personally thought that a sequel would perform just as well . . . if not better. The second volume is every bit as fun as the first one, but we failed to break 2,000 backers for the book's crowdfunding campaign. In hindsight, I blame myself for the drop in support. Early in the project's funding stage, I made a choice to stop the Facebook advertising because the initial returns weren't where we needed them. My own worries over the advertising costs vs. return on investment was a mistake.
Shipping woes. As if 2020 wasn't bad enough, 2021 was the year that the global freight situation went from a challenge to a nightmare. Car Wars Sixth Edition, five containers alone, ended up costing tens of thousands of dollars more in ocean freight than we had planned, and that doesn't even start to touch the many other containers we had delivered to our primary warehouse in 2021. This would have fallen fully under the failure category if not for the work of Lisa (in our business office) and Erin (at GPI). The two of them managed to juggle containers and schedules, shielding us as much as possible from the costs and time delays of ocean freight throughout the year.
Failures
The greatest frustration of 2021 has to be our failure to launch the new version of Warehouse 23, our online store, using the Shopify platform. Despite investing a significant amount of time and money into the new site, it is still not ready to go live. The problems come down to the depth of our catalog, the specific reports we need from the site, and the fact that our Warehouse 23 team is overwhelmed with shipping games.
Struggling to get ahead. This one is a personal failure, but one that impacts the entire business. A majority of my time in 2021 dealt with today's needs, tomorrow's problems, and next week's demands. I should be focusing on six months, 12 months, and 24 months from now. In 2022, I'll make an effort to devote one day a week to longer-term work and let the fires of today wait until tomorrow.
Staff
Thank you to our hardworking team for keeping projects flowing, boxes shipping, and for holding down the virtual and physical fort as we continue to learn how to do our jobs in this new world. The Warehouse 23 crew – James, Philip, and Nicole (with the help of Kristie, Lisa, and Sabrina) – performed Herculean tasks in 2022 to ship crowdfunding rewards and your Warehouse 23 orders as quickly as possible.
We suffered a loss in 2021. Andrew Hackard, Munchkin Line Editor, died of a brain tumor in June. Andrew's wit, heart, and terrible puns are missed. Even as I write these words, I feel the hole where Andrew should be; he was frequently the first person to read many of my formal writings for Steve Jackson Games, and his talent and skill always improved my feeble attempts at putting ideas into words.
State of the Industry
Roleplaying is massive. We mentioned the surge in roleplaying in last year's report and 2021 leaned hard into that growth. If you want an idea of the strength of roleplaying as a hobby, you need only look at the leaked Twitch data highlighting that Critical Role earned $9.6 million in payouts from Twitch between September 2019 and September 2021. That is incredible and well-earned; Critical Role has done a lot to attract new players to RPGs and it is great to see their operations are performing well.
Asmodee continues to expand and dominate. Not only was the company brought under the umbrella of the Embracer Group, but at some point in 2021, when many of us were focused on the dumpster fire of the larger world, Asmodee acquired one of the largest online tabletop game retailers in the United States. That was a surprise.
A tentative return to in-person conventions. We attended Gen Con, Origins, and PAX Unplugged in 2021, and joined the rest of the industry in experimenting with in-person cons during a global pandemic. Although it was wonderful to see virtual cons grow during 2020, seeing our friends at shows was a treat many of us needed. Will there be more in-person cons in 2022? It looks like it. We have our own event, FnordCon, scheduled for in-person gaming in late April and will do our best to run a fun and safe show.
Shared Goals and Partners
The game business is a network, and the healthier it is, the better for all of us. SJ Games continues to value, and rely on, its hobby-industry partners. These include:
hobby-game retailers, who provide gamers with space to meet each other and play our games;
PSI, our fulfillment agent for most distributor sales;
Surge, our licensing agent, and our licensing partners;
Kickstarter, an important part of our operations and a great way to successfully launch games and accessories that don't exactly match the needs of the larger market;
the many overseas publishers who are translating Munchkin and other games;
convention organizers who showcase our work and the dedicated hobbyists who serve as Men in Black to demonstrate our games at retail stores and conventions;
GPI, which does most of our manufacturing;
and the publishers, small and large, who distribute their digital products through Warehouse 23.
Priorities: 2021 Report Card
Our top priority is simply survival. No one is out of the woods yet. Due to the pandemic, shipping from Asia has become slow, unreliable, and expensive. We're still here, and the team is intact, so this is a win.
Our second priority is to support the evergreen titles as best we can, with promotions, marketing, and small supplementary releases that spotlight a game line or brand. Our top three lines for support in 2021 are Munchkin, The Fantasy Trip, and GURPS. We successfully supported Munchkin with one new core set (Munchkin Russia), a handful of new expansions (Munchkin Enhancers, Munchkin Apocalypse: Kaiju, and reprints of several hard-to-find mini-expansions), as well as assisting our friends at The Op in releasing two new Munchkin games (Munchkin Critical Role and Munchkin Spongebob). The Fantasy Trip was well supported, with several titles produced in the United States (to help reduce shipping frustration). As to GURPS, the biggest release of the year – the long-awaited Girl Genius stand-alone RPG – was released in PDF; hardcovers are still on their way to supporters of the Kickstarter campaign.
The third priority, of course, is to get Car Wars to you. Nothing about the first two priorities should interfere with Car Wars; it's a question of finishing the production and – somehow – getting them shipped to us. We completed U.S. fulfillment of the Car Wars Sixth Edition Kickstarter campaign before the end of the year. International fulfillment is ongoing and will wrap up before the end of this year.
Brand-new games are a fourth priority. We have been busy, and we have some to show you . . . but depending on the pandemic and the needs of the higher priorities, we may release them in 2021, or we may stick with the evergreens for now. Our only new game of the year, Hack & Slash, performed well enough that a second printing is now on the water and we're in development of a small expansion. You can expect to see that late in 2022. As to other new games, we've got a handful of titles prepared that might reach your table before the end of this year, including a new edition of the long out-of-print Revolution! boardgame, the classic Wiz-War, and a second edition of a card game that was first published (by a different publisher) in 1996.
Priorities for 2022
Our top priority is again survival, which means continuing to promote and support Munchkin Deluxe. This year, that will include a push to release new how-to-play videos – either through our own efforts or working with established content creators – as well as teaching the game to new players. If you run a game club at a school, teach games at your local library, or otherwise introduce games to those ten and up, please contact us at info@sjgames.com. We would like to hear about your experiences and learn from your direct involvement with new gamers.
Our second priority is supporting Car Wars Sixth Edition and The Fantasy Trip. This includes new releases for the existing players and an emphasis on more video play sessions and teaching the games to new players. We plan for Steve to join Hunter for some live plays of The Fantasy Trip this year; he has been 3D printing and painting miniatures for these live sessions and we'll also try to get Steve to run some games at cons when possible.
The third priority for the year is GURPS. Specifically, our GURPS On Demand program. We plan to release more of the back catalog at DriveThruRPG and Amazon and transition some PDF-only titles to print-on-demand.
Everything else is a lower priority and may fall to the wayside as we emphasize support of the four game lines listed as priorities for the year.
Looking Forward to 2023
It is never too soon to plan ahead. With our late 2022 Munchkin game set to go (Munchkin Batman, coming to Kickstarter soon) we're looking at our new Munchkin game for 2023. We're not yet ready to reveal the details, but we have a few ideas – including another license that will make for a great Munchkin experience.
On the non-Munchkin front for 2023, there's GURPS Ring of Fire and maybe a few other GURPS books. And, of course, there's a strong chance that the Bestiary that Steve has been working on for The Fantasy Trip will see release in early 2023; the crowdfunding campaign for that hardcover book will take place this year.
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